At Street Gen Z, we prioritize quality and customer satisfaction. Here’s everything you need to know about our policies:

1. Return & Refund

Applicable only for damaged products.

To claim, you must provide an unboxing video and clear photos of the damaged item.

Send the video and photos within 48 hours of delivery via WhatsApp (+91 882506139) or email (streetgenz.in@gmail.com).

Customized and sale items are not eligible for return or refund.

2. Exchange

Exchanges are allowed only for damaged products.

Follow the same process: share the unboxing video and photos within 48 hours.

3. Shipping & Processing Time

Shipping time: 4 to 7 days for delivery across India.

Refund, return, or exchange requests for damaged products will be processed within 7 to 9 days.

For any issues, please contact us:

Phone: +91 882506139

Email: streetgenz.in@gmail.com

Instagram: @streetgenz.in

Thank you for shopping with Street Gen Z!