Welcome to Street Gen Z! By using our website and services, you agree to the following terms and conditions. Please read them carefully:
- Product Information
We strive to provide accurate product descriptions. Slight variations in color or design may occur due to screen differences or manufacturing processes.
- Payments and Orders
All orders must be paid in full before processing.
We reserve the right to cancel or reject any order due to payment issues, incorrect information, or other valid reasons.
- Shipping and Delivery
We aim to deliver orders within the specified time. Delays caused by unforeseen events or courier services are beyond our control.
Ensure your shipping address is correct; we are not responsible for orders sent to the wrong address provided by the customer.
- Return and Refund Policy
No Returns or Refunds are accepted, except in the case of damaged products.
For damaged products, you must notify us within 48 hours of delivery.
To claim, you must share a clear unboxing video showing the damaged product, along with your order details. Without an unboxing video, we cannot process your claim.
- Intellectual Property
All designs, logos, and content on our website belong to Street Gen Z. Copying or using them without permission is prohibited.
- Customer Responsibility
By purchasing, you confirm that you are providing accurate information and agree to follow these terms. Misuse of our products or services will lead to action as per applicable laws.
- Changes to Terms
We may update these terms occasionally. Continuing to use our services means you agree to the updated terms.
Contact Us
For any questions or claims, please contact our support team. We’re here to help!